Located in the heart of the Eastern Townships and inspired by the best places in Europe, this Inn with its princely rooms was renovated and updated in 2015 to allow you to experience the sumptuous decorations that are reminiscent of the former elegance of the Venetian palaces of the 16th century, as well as the worldly refinement of French castles, and this, in a very convivial atmosphere.
An exceptional welcome, a relaxing rest and a gourmet breakfast—this is our promise. Come enjoy a Marquis de Montcalm Inn experience any time of year and take advantage of nearby concerts, festivities, antique dealers and gourmet restaurants, all only steps from downtown Sherbrooke.
As multiple packages are available, you can book online safely and request the package you would like in the comment section. If you need additional information, please don’t hesitate to contact the management. Please note that you have access to free Wi-Fi service, a full booking service and a full gourmet breakfast served in the morning.
Hope to see you soon!
Check-in time: 2:00 p.m. to 10:00 p.m. / Check-out time: 11:30 a.m. – When booking, please confirm whether or not breakfast will be served during your stay as there are certain dates when breakfast is not served.
CANCELLATION, AMENDMENT AND RESTRICTION POLICY
IN BOOKING AT OUR ESTABLISHMENT, CLIENTS AGREE TO THE FOLLOWING:
Cancellation of a room reservation without a package – Clients may cancel or modify a room reservation free of charge if they do so in writing by electronic means up to 72 hours before the expected arrival date, the expected arrival time for all reservations being 2:00 p.m. (local time of the establishment). In case of a late cancellation or modification of a reservation, or should the client fail to present themselves according to their reservation, the establishment reserves the right to charge the total amount of the reserved dates, including taxes, to the credit card account given as a guarantee at the time of the reservation, and the client tacitly agrees that having made the reservation, the establishment will charge the total amount without their consent. If the client has given a deposit upon making their reservation, the establishment may thereby retain the amount of the deposit as a cancellation fee.
Cancellation of a room reservation with a package – The aforementioned policy applies to the portion of the package corresponding to the room reserved. However, reservations of services or products comprising packages that are not provided but only distributed by the establishment are considered to be a firm commitment. Since they cannot be cancelled by the establishment in exchange for a refund and since the establishment acts only as an intermediary, these services and products therefore cannot be cancelled once the establishment has made the reservation in the client’s name. The establishment reserves the right to charge the total amount of the products and services provided in the package, including taxes, to the credit card account given as a guarantee at the time of the reservation, and the client tacitly agrees that having made the reservation the establishment will charge the total amount without their consent. If the client has given a deposit upon making their reservation, the establishment could thereby retain the amount of the deposit as a cancellation fee.
HOW TO CANCEL OR MODIFY YOUR RESERVATION:
The client must send the establishment a written message cancelling or modifying their reservation by email to INFO@MARQUISDEMONTCALM.COM, taking care to indicate their name, the dates of their reservation, the type of room or package they reserved and the details of their request for cancellation or of the modifications they would like to make.
Please note that the date and time the cancellation email is sent (date and time of the time zone of the establishment) will be taken into consideration regarding the delay to be respected for a cancellation or modification free of charge. The establishment will then send the client a cancellation confirmation indicating that the cancellation is free of charge or that fees will be charged, depending on the case, or it will send the details of the modifications made to the client’s initial reservation.
OUR ESTABLISHMENT HAS A NON-SMOKING POLICY:
In reserving at a smoke-free establishment, the client understands that it is strictly forbidden to smoke inside the establishment. Since outdoor spaces have been designated as areas for tobacco users, the client accepts that if they or any of their invited guests fail to respect this restriction, they accept that cleaning and damage fees will be charged to the credit card account they gave as a guarantee when booking their reservation.
BREAKAGE, THEFT AND FORGOTTEN ITEMS:
Should, during the client’s stay, any objects belonging to the establishment be broken or stolen in the room the client is occupying, the client understands and accepts that the establishment can charge replacement fees and that they will be charged to their credit card account or billed to them, at the discretion of the establishment.
In the case where a client leaves behind objects or clothing belonging to them, the client cannot hold the establishment, its staff or managers responsible for these items. However, upon the client’s request, the managers of the establishment could make the arrangements necessary to return the items at the client’s expense.