TERMS AND CONDITIONS
Article 1 : If you book an accomodation at Les Tilleuls, 3 route de Paris, 77930 CHAILLY-EN-BIERE, the following terms end conditions apply.
Article 2 : You can only stay for the period you've booked.
Article 3 : All bookings by internet, by e-mail, by phone or on the spot will be confirmed only once a 50% deposit of the price of your stayhas been received. ou can pay by internet, by bank card (visa, mastercard),by check, by bank transfer or by cash (on the spot). If proof of paymentis not received in a week delay, your booking will be cancelled.
The balance and any potential extras (dinners or drinks) are to be paid on the spot (cash, check or bank card).
Article 4 : Any changes to the date of your booking must be requested at least 2 weeks prior to the start date via an e-mail to the owner.
In case of cancellation more than 15 days prior to arrival, the deposit will be reimbursed in full.
In case of cancellation 15 days or less prior to the arrival, the deposit is forfeited.
In case of cancellation the day of your arrival or in case of no-show, the balance of the planned stay must be paid.
Should you not stay for the entire booked period, you wil have to pay for the entire stay.
In case of cancellation by the owner, you will be informed b e-mail and totally reimbursed.
Article 5 : Arrivals are from 6pm to 8pm.
Should you need to arrive later, an agreement must be made with the owner.
Without any news, and if you don't show before 8pm the day of your arrival, this contract will be broken and the owner will be able to rent the room to somebody else.
Departure : you must vacate the room before 11am.
Article 6 : Upon booking a room, the number of occupants and the age of the children must be given.
If there are more people than planned the day of your arrival, these people could be refused.
This refusal will not be considered as breaking the contract by the owner, and if more people than refused leave the place, the payment for those booked is still due.
Article 7: We ask you to respect the place you will live in during your stay : be quiet, keep the room in good state, leave all the furniture and objects at your disposal (towels, hairdryer, TV screen...)
Only people who have booked can enter the house. The bedrooms and the common area are non smoking. Smokers are welcome on the terrace, where they can find ashtrays.
Article 8 : Swimming-pool
a- You can use it from 6pm to 8pm and from 9am to 11am (on demand)
b- This is a family swimming pool, only owner's family members and people staying in the chmabres d'hôtes can use it.
c- We are not responsible for your children. They are under your supervision and responsibility. Minors under 15 may not swim alone, they must be accompanied by an adult.
d- Dives and jumps are dangerous, better to avoid them. Running around the swimming-pool is forbidden.
e- A swimmsuit used only for swimming pools must be worn to use the pool. After sport please take a shower before swimming.
Article 9 : Animals are not allowedin Les Tilleuls. Only seeing eye dogs are accepted.
Article 10 : Breakfast is served from 8pm to 10pm. It is mostly made up of organic food.
Article 11 : If you stay for 2 nights or more you can book a dinner (2 days before).
It's not a traditionnal "table d'hôtes", we prepare a dinner around the fire in the summer, in the garden.
Price : 15 euros per adult, 10 euros for children under 12. Drinks are extra.
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