Welcome to the Booking Site Mas Ferrand.

General conditions of stay in bed and breakfast

Article 1 / stay

The signatory of this contract for a specified period shall in no circumstances invoke any right to maintain occupancy.

Article 2 / Booking Form

After receiving your reservation, we send you by email - or, failing email address, mail - written confirmation and invite you to resolve within a maximum period of two weeks (but faster if s' is a booking with less notice) a deposit of one night per room. Once received this deposit, the reservation becomes firm. By payment of the deposit, you signify your full agreement with the general conditions specified below. Thank you kindly note that without the payment of the deposit within the deadline, the reservation is not confirmed and that, accordingly, we reserve the right to reclaim the rooms.

Article 3 / Cancellation of the stay by the customer

Any change is possible only after the agreement of 'Le Mas Ferrand' and may incur additional charges.
We inform you that in case of cancellation of booking before the start of the stay, it will be due, as a penalty clause by the customer, a fixed compensation as follows:
- If cancellation occurs more than 15 days before the date of arrival, the deposit will be refunded in full;
- If you cancel less than 14 days prior to arrival, full payment will be retained by "Le Mas Ferrand" unless we manage to re-let the / chamber (s).
In case of early departure during the stay: full payment of the reserved service.

Article 4 / Cancellation Insurance

We draw your attention to the fact that no insurance is included in our rates. It is therefore strongly recommended to take out.

Article 5 / Cancellation of the stay by the owner

If, before the beginning of the stay, the owner is forced to cancel the reservation, he must immediately inform his client. The customer will be immediately and fully reimbursed the sums it has already paid.

Article 6 / Arrival

The client must arrive on the day specified in the reservation, from 17:00 (room availability time) and before 20:00. The client will prevent essential if arriving after 20 hours. Wherever possible, thank you not to arrive after 22:00.

Article 7 / Check Out

The rooms start time is set at 12:00 am at the latest.

Article 8 / Payment of the balance of the accommodation

The balance must be paid the morning of departure, the client's initiative.

Article 10 / Changing rooms

Without the customer can not claim any compensation, the owner reserves the right to change the room originally reserved by the client by a chamber of the same capacity or higher capacity. In such cases, the cost of the reservation remains unchanged.

Article 11 / Pets

Pets are not allowed.

Article 12 / Lifestyle and use of the premises

To ensure the peace and quiet and comfort of Mas Ferrand hosts, respect of a certain "art of living" is required of all. It is particularly requested not to smoke inside the rooms and common areas. The customer agrees to respect the instructions of etiquette and general conditions of sale.

The customer agrees to declare systematically - and to assume financially - any damage which he is responsible.

The attention of guests is drawn to the fact that minors are operating on the property under the sole and entire responsibility of their parents or persons with authority over them.

Le Mas Ferrand not accept any liability for loss, theft and / or damage or injury caused to property and / or persons on the property, and whatever the cause.

Article 13 / Conditions. Privacy.

 
The acceptance and compliance with these terms of sale are deemed earned once the deposit. We are committed to total confidentiality of data entrusted by our hosts.

Article 14 / Freedom of Information Act

In accordance with Law No. 78-17 of 6 January 1978 on computers, files and liberties, you have the right to access and rectify data concerning you. We undertake not to transmit in any case the information you have provided to other companies or organizations.

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