Terms and Conditions

 

Booking procedure

In order to ensure the safety and confidentiality of your personal details, Sollagos' website will automatically use a secure Xotelia connection for the whole booking process.

Please note that, after booking, you will receive a confirmation email from "no-reply@xotelia.com", so please add this email address to your approved email senders list.

Any subsequent queries regarding the booking should be addressed to reservas@sollagos.com .

 

Rates

Rates are in Euro, per studio, per night and include VAT and all applicable taxes

Rates and totals shown are based on the number of people selected when booking. Any subsequent increase in studio occupancy after booking, will be charged for accordingly at the rates applicable at the time of occurrence.

 

Studio Capacity

For safety reasons, the maximum capacity of studios must always be observed. Babies (under the age of 2 years) do not count for maximum studio capacity purposes, although should be referred to when booking the accommodation.

Babies (under the age of 2 years) are accommodated free of charge, with a maximum of one baby per studio. A baby cot is provided free of charge, on request, which should be placed prior to arrival.

 

Check-in/out Policy

Earliest check-in time: 16:00

Latest check-out time: 10:00

Please let us know of your estimated time of arrival, should you be planning to arrive after 20:00.

 

Cancellation Policy

In case of cancellation, the hotel will charge the amount of the first night of your stay.

 

No-show Policy

In case of no-show, the hotel will charge the first three night´s stay.

 

Parking

The hotel has private parking, subject to availability and pre-booking.

The Hotel is not liable for damage to third parties or theft occurred to the car.

 

Privacy policy

Personal data provided is confidential and will not be shared with any other entity. The data will be added to our database only for statistical analysis of the Hotel and to inform guests of future promotions, events and news.

 

If you have any questions or require further clarification then please do not hesitate to contact us at reservas@sollagos.com.

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